Download Our Service Brochure

Download our free service brochure to find out more information about our:

Annual scale calibration and validation
Emergency scale breakdown repairs
Comprehensive contract options
SafeContractor approved engineers
Preventative maintenance approach

Service-Brochure

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4 Reasons Businesses Choose Stevens Service

Great Customer Satisfaction

Customers have rated us 4.6 out of 5 across all service tickets. We strive to provide the highest standards of service for our customers, and encourage feedback to do so.

Guaranteed Response Times

We aim to respond to any issues as fast as possible, and to help us do this we use our online support system that allows you to raise tickets yourself when needed.

180+ Years of Experience

Stevens has over 180 years’ experience in the weighing industry, which means you can rely on us to get the job done professionally, quickly, and effectively.

Field-Based Engineers

We employ a huge team of field-based engineers across the UK and Ireland to guarantee that no matter where you’re based, you can expect a prompt response.

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Repairs & Calibration Cover For Your Business

Local Engineers Across UK & Ireland

Our SafeContractor approved engineers across the UK and Ireland, overseen by our call desk, ensure rapid response times within 9 working hours for businesses relying on our expertise.

We offer repairs and calibrations for a range of weighing equipment from various manufacturers like OHAUS, Systec, Mettler-Toledo and more. We can service:

Weighing platform scales
Table-top or bench scales
Precision balances
Checkweighers
Industrial metal detectors
Stevens Vantage units

Weighing Industry Experts

Your Equipment Will Be In Safe Hands

Since our founding in 1844, we have over 180 years experience in supporting businesses across the UK and Ireland with their weighing equipment. Read on below to see what our customers think of us...

We’ve had a business relationship with Stevens Traceability for over 13 years and throughout this time the level of service has been first class.

P. Jenkins

British Premium Meats

Always available and happy to support site. Service is great, even the difficult key pieces of equipment, we get great support and service for.

R. Ali

Hovis

What makes Stevens Service a must-have for us is the quality and knowledge of the engineers. They keep us informed of what is going on at every stage, and the two-way communication is excellent.

M. Perez

Pets Choice

Cross have found Stevens Traceability to be professional, efficient and helpful in how they have conducted their business with Cross, on the basis of our experience with Stevens Traceability we have no hesitation in recommending them.

G. Duke

Cross Manufacturing